At Backdoor, we aim to provide you with authentic, export-quality surplus fashion at unbeatable value. Since our collections are surplus/clearance stock, availability is limited and re-stocking is not possible.

Returns

• We do not accept returns for reasons such as change of mind, size issues, or preference.

• Returns are only allowed in the rare case of defective, damaged, or incorrect items.

Exchanges

• As surplus stock is limited, exchanges are not possible. Each piece comes in small runs, and once sold out, it cannot be replaced with the same item.

Damaged / Wrong Item Received

• If you receive a defective or wrong product, you must notify us within 48 hours of delivery by emailing 📧 backroom@zyod.com with photos and order details.

• After verification, we will either:

  • Arrange a replacement (if available), OR

  • Provide a store credit of equivalent value (valid on future purchases).

Order Cancellations

• Once an order is placed, it cannot be canceled or modified.

Important Note

All sales are considered final clearance. Please review product descriptions, images, and size details carefully before placing your order.